Policies
Last Updated: 8/18/2023
Processing Time
Our current processing time (time from order date to ship date) is 3-4 weeks. This does not include shipping time. You will receive an order confirmation + shipping confirmation so you can track your package. We regret that orders may not be cancelled and refunds will not be issued within the allotted processing time.
Returns and Exchanges
Please visit our Size Guide and measure prior to purchasing. We regret that we are unable to accept returns or exchanges at this time. TDP is not responsible for damage caused by customer misuse. If for some reason you are unsatisfied with your purchase, please contact us and we will do our best to make it right.
Shipping
Domestic Shipping
All domestic packages ship USPS First Class or Priority Mail, which typically delivers in 1-4 business days - This does not include processing time. TDP is not responsible for lost or stolen packages. Should your package claim delivered but has not arrived, please initiate a missing mail request with USPS.
The customer is responsible for all applicable postage fees for any insufficient addresses or packages returned to sender. Note: Refunds will not be issued for packages whose additional postage is refused by the customer. We appreciate your understanding.
International Shipping
We ship worldwide! However, we cannot guarantee that you will not be charged any customs taxes or duties. TDP is not responsible for paying custom or duty fees. TDP is not responsible for lost or stolen packages. Should your package claim delivered but has not arrived, please initiate a claim with the shipping provider chosen at checkout.
The customer is responsible for all applicable postage fees for any insufficient addresses or packages returned to sender. Note: Refunds will not be issued for packages whose additional postage, customs, or duties is refused by the customer. We appreciate your understanding.
For time sensitive orders, International customers should consider current processing and shipping times. Expedited shipping options are available through USPS and UPS shipping providers.
Custom Orders
We are not currently accepting custom order requests.
Brand Ambassador Program
Do you love TDP and want to promote our products and earn rewards? We are happy to announce TDP's Ambassador Program! See our Brand Ambassador Page for more information and to apply!
